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Whether you've just bought your Suzuki or owned it for some time, there's an easy way to take care of it and future-proof your servicing costs.
With a Suzuki Service Payment Plan, we fix the prices for parts and labour for up to three years. We also guarantee that your car is looked after by the experts. You see, our Suzuki-trained Technicians know your car inside out, and only use Suzuki Genuine Parts.
You can choose how you want to pay, whether it's one payment upfront or monthly payments. And, because your payment plan is based on your own car and the number of miles you expect to drive each year, you know that you’re paying the right amount for you.
Your servicing will be carried out according to the schedule relating to your model of car at its particular mileage interval.
And if you choose to part-exchange or sell your car, a full Suzuki service history and protected warranty will help you get the best possible part-exchange valuation.
When you next bring your car in for a service at Baden Powell, you'll receive your unique code. To claim your additional warranty you need to scan the QR code and enter your details.
Is my vehicle eligible for a Suzuki Service Payment Plan?
The Suzuki Service Payment Plan is available to owners of most Suzuki models that are up to three years old.
Are there any Suzuki vehicles that would be excluded from the Suzuki Service Payment Plan?
Some older Suzuki models are excluded from the Service Payments Plan.
What's included in the Suzuki Service Payment Plan?
All items associated with the cost of a Suzuki scheduled service including the cost of materials, cost of labour and VAT are covered by your Suzuki Service Payment Plan. A quote will give you a detailed breakdown of everything that’s included. In addition, to give you complete peace of mind, only Suzuki-trained technicians will work on your vehicle, and they will only use Suzuki-approved lubricants and parts.
What isn’t included?
Anything that isn’t included within the official Suzuki scheduled servicing for your vehicle for example, any extra maintenance work or adjustments is also not covered by the Suzuki Service Payment Plan.
If my vehicle is covered by a Suzuki Service Payment Plan, where does it have to be serviced?
The service has to be done at a Suzuki Service Centre such as Baden Powell, in order to be covered by the plan.
How do I arrange for my vehicle to be serviced under the Suzuki Service Payment Plan?
All you have to do is just book the car in directly with us, but make sure that you remember to let us know that you have a Suzuki Service Payment Plan when making the booking. When you go to the dealership, you’ll need to take a copy of your confirmation of cover letter or email with you. The dealer will then undertake the scheduled service and claim the payment directly from us.
What happens if my estimated annual mileage increases over the figure I provided when I bought my plan?
If your car has covered more miles than you anticipated when buying your plan, it might mean that your next scheduled service is due sooner than originally anticipated and that your Suzuki Service Payment Plan doesn’t contain sufficient funds. If this does happen, don’t worry: you'll be able to make a top-up payment direct to us at the point of service.
What happens if I miss a direct debit payment?
EMaC, the company that administers the plan for us, will make contact with you to identify why a payment has been missed and help you to set up the direct debit again. As you’re paying over a shorter period of time, this may result in you paying one slightly higher monthly instalment, but the total plan cost won’t change.
Can I change the monthly direct debit payment date?
Yes, to change the date of your direct debit, simply contact our administrators EMaC and they’ll update the collection date for you.
Can I cancel my Suzuki Service Payment Plan?
Yes, you can cancel at any time by contacting EMaC. You'll receive a refund, excluding any services that you have claimed for and any applicable management fees. Refunds will be paid into the account you originally used to pay for the plan.
What happens if I sell my vehicle?
If you sell your car, you can either cancel the plan and receive a refund (detailed above) or, if you’ve bought a new Suzuki, you can transfer the balance from your current policy to your new policy. If you contact EMaC, they will be able to complete this for you.
Every new Suzuki comes with a warranty that covers you for the first 3 years or 60,000 miles, whichever comes first.
When your standard Suzuki warranty ends after 3 years, we’ll give you an additional warranty every time you service with us – all the way up until your car is 7 years old or has reached 100,000 miles, whichever comes first.
And if your car is older than 3 years, don't worry. If you have your service carried out with us we'll give you a Service Activated Warranty through to your following scheduled service*, up until your car turns 7 years old or reaches 100,000 miles.
Terms and Conditions: Suzuki Service Activated Warranty available to UK private retail customers on Suzuki cars. Valid for 12 months or 9,000/12,500 miles (based on your cars specified service interval). Activates on first qualifying service and renews on subsequent qualifying services, up to 7 years from first registration or 100,000 miles, whichever comes first. A qualifying service is one carried out by a Suzuki service partner in accordance with the applicable service schedule. Lapses if service schedule not maintained. Warranty does not apply to pre-existing faults. Terms & exclusions apply, see cars.suzuki.co.uk/owners/warranty